NyraKart · Partner Programme

Reservation and Refund Policy

Effective date: 10 October 2026 · Review before payment and application submission.

Business/legal operator: NyraKart (legal entity identity to be confirmed). Support: nyrakartcontact@gmail.com.

This page describes the ₹99 sales-partner application reservation fee. Read it before paying. The payment process should not be enabled in production until the operator's legal details and this policy are approved.

1. Fee

The one-time application reservation fee is ₹99 (INR 9,900 paise). It is collected through the NyraKart-approved Razorpay Checkout flow. A payment receipt and application status should be available through the applicant account.

2. Refund after rejection

If NyraKart rejects an application, the full ₹99 reservation fee is refundable without a discretionary deduction. NyraKart will initiate or process the refund within 7 working days from the rejection decision. The payment provider or bank may take additional time to credit the original payment method; the account should display the refund status and provider reference when available.

3. Voluntary withdrawal

A voluntary withdrawal is not ordinarily refundable. Exceptions apply only where expressly stated in this policy, required by applicable law, or where a charge was duplicated/erroneous or a captured payment did not create a valid reservation due to a system failure.

4. Duplicate, failed or unmatched payments

A failed payment should not be treated as a paid reservation. If a payment is captured twice for the same reservation, or a verified captured payment cannot be matched to a valid reservation, NyraKart should investigate and refund the duplicate or unmatched amount. Do not submit a second payment while the first is marked as pending verification.

5. Expired unpaid reservations

A pending unpaid reservation is configured to expire after 20 minutes. A late captured payment for an expired reservation should not silently consume capacity; the system is designed to trigger refund reconciliation for that case.

6. How refunds are handled

Refunds are returned through Razorpay against the original payment reference where supported. Refund initiation and refund completion are different statuses. An applicant should contact nyrakartcontact@gmail.com with their application reference if the account status does not update.

7. No guaranteed selection

The reservation fee is not a deposit guaranteeing employment, selection, earnings, exclusive territory or a specific sales volume.

8. Policy changes

Any revised refund terms should be shown before payment and should not retrospectively remove an applicant's rights under the terms applicable at the time of payment.